Xoom, a PayPal service, allows you to send money to mobile wallets in various countries. Here’s a step-by-step guide to help you send money from your PayPal account to a mobile wallet using Xoom.
Step 1: Sign In to Your PayPal Account
- Open your web browser and go to the PayPal website or open the PayPal app on your mobile device.
- Log in to your PayPal account using your credentials.
Step 2: Access Xoom
- Once logged in, navigate to the “Send & Request” tab.
- Scroll down and select the “Send to mobile” option. This will redirect you to the Xoom service.
- Alternatively, you can directly visit the Xoom website and log in with your PayPal credentials.
Step 3: Choose the Destination Country
- On the Xoom homepage, you’ll be prompted to select the destination country where the recipient's mobile wallet is registered.
- Use the dropdown menu to choose the appropriate country.
Step 4: Enter the Transfer Amount
- Input the amount of money you wish to send.
- Xoom will display the equivalent amount in the recipient’s local currency, along with the applicable fees and exchange rates.
Step 5: Select Mobile Wallet as the Delivery Method
- Choose “Mobile Wallet” as the delivery method. This option will be available if mobile wallet transfers are supported in the destination country.
- Some popular mobile wallet providers will be listed based on the selected country.
Step 6: Enter the Recipient’s Mobile Wallet Details
- You’ll need to provide the recipient’s mobile wallet number. Ensure the number is correct to avoid issues with the transfer.
- Depending on the country, you might also need to provide the recipient’s name and other details.
Step 7: Review the Transfer Details
- Before finalizing the transaction, review all the details, including the recipient’s information, the amount, fees, and the expected delivery time.
- Xoom may ask you to confirm the transfer by entering a security code sent to your registered phone or email.
Step 8: Complete the Transaction
- If everything looks good, click on the “Send Money” button to complete the transfer.
- You will receive a confirmation email from Xoom, and the recipient will be notified once the funds have been delivered to their mobile wallet.
Step 9: Track Your Transaction
- You can track the status of your transfer in real-time through your Xoom account.
- Go to the “Track a Transfer” section on the Xoom website or app to see the progress of your transaction.
Step 10: Notify the Recipient
- Once the transfer is complete, it’s a good idea to inform the recipient so they can check their mobile wallet for the funds.
Additional Tips:
- Supported Countries and Wallets: Ensure that the recipient’s country and mobile wallet provider are supported by Xoom. You can find this information on the Xoom website.
- Fees and Exchange Rates: Be aware of the fees and exchange rates, as these can vary depending on the country and the amount you’re sending.
- Customer Support: If you encounter any issues, Xoom’s customer support is available 24/7 to assist with your transfer.
This guide should help you smoothly send money from your PayPal account to a mobile wallet using Xoom.